Shipping Policy — TipTop360

At TipTop360, we aim to deliver your orders quickly, safely, and transparently across the United Arab Emirates.

This Shipping Policy explains our delivery coverage, processing times, fees, and what to expect after placing an order.

🇦🇪 Delivery Coverage

We currently ship to all Emirates in the UAE, including:

  • Dubai
  • Abu Dhabi
  • Sharjah
  • Ras Al Khaimah
  • Ajman
  • Umm Al Quwain
  • Fujairah

If your location is within the UAE, we can deliver to your doorstep.

⏳ Order Processing Time

Orders are usually processed within:

1–2 business days

Processing includes order confirmation, packing, and handover to our courier partner.

Orders placed on weekends or public holidays are processed the next business day.

🚚 Delivery Timeframes

Estimated delivery times after dispatch:

  • All Emirates: 1–2 business days

Delivery times may vary during peak seasons, promotions, or unforeseen courier delays.

💳 Cash on Delivery & Payment Options

We offer:

  • Cash on Delivery (COD) on eligible orders
  • Credit/Debit Cards
  • Digital wallets where available

Available payment methods will appear at checkout.

💰 Shipping Fees

Shipping charges (if applicable) are displayed clearly at checkout before payment is completed.

Promotions offering free shipping may apply for selected products or order values.

📦 Order Tracking

Once your order is dispatched, you may receive:

  • An SMS or email confirmation
  • Tracking details when available

You can also contact our support team for delivery updates.

🚪 Delivery Attempts

Our courier partners usually attempt delivery up to two times.

If delivery is unsuccessful due to an incorrect address or unavailability:

  • Our team may contact you to reschedule
  • Orders not accepted or repeatedly missed may be subject to return shipping fees

📝 Incorrect Address Information

Please ensure your delivery address and phone number are accurate at checkout.

TipTop360 is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

🔁 Damaged or Missing Items During Delivery

If your order arrives damaged or incomplete:

  1. Take clear photos of the packaging and item
  2. Contact us within 3 days of delivery
  3. Include your order number in the message

We will investigate and assist promptly.

📬 How to Contact Us

For shipping questions or delivery updates, contact our support team:

📧 Email: info@tiptop360.com
📞 Phone/WhatsApp: +971 58 515 6033

Customer service is available daily.

📌 Policy Updates

This Shipping Policy may be updated from time to time to reflect operational or legal changes.

The latest version will always be available on this page.

Last updated: 2026